Ordering for a Group

A group order is really a request. Whether you place a group request here or on the phone, only the box office can determine if your group can be accommodated. We immediately send your request to the box office for their review. There are no deposits or fees to find out if there are sufficient seats for your group. Once the box office determines that your date is “ok” you’ll be assigned a due date for payment and an order number. If you want to finalize your booking, you must submit your payment by the due date. If you need to cancel your order, please contact us to let us know. 

Always order the maximum number of tickets you could use.
When placing orders it is your best interest to submit the request for the maximum number of tickets you can possibly use. You can always decrease the number prior to paying but you may not necessarily increase. Once confirmed, the theatre will hold the number of tickets you requested and will issue a payment due date. Prior to paying you can reduce the number (provided you don’t drop below the prescribed group minimum). But if you request 20 tickets today and then find out you need 22 later on, we can’t guarantee the additional 2 will be available.

Consider the front mezzanine instead of the orchestra.
Unless you have considerable difficulty climbing stairs your best bet for best seats may be the front mezzanine. Most people don’t realize the front mezzanine in a Broadway theatre typically overhangs the orchestra approximately mid way back. The sight lines are excellent and many savvy theatre-goers (particularly for a musical) will make the front mezzanine their first choice. Because most buyers don’t know that, the majority of requests come in for the orchestra, and the higher the demand the lesser the availability. The orchestra and front mezzanine are priced the same. Where would you rather be, at the rear side of the orchestra or in the first five or six rows upstairs?

Consider attending on a weeknight.
The greatest demand for all shows is on the weekend, particularly Friday and Saturday night and Saturday matinee. We don’t want to discourage you from trying to obtain a weekend performance but if you can make the arrangements to go during the week, your seating selections and pricing may be better. So take the day off, hire a motor coach for the transportation and come on out to the theatre on a Tuesday or a Wednesday night for the best value.

Have alternate choices in mind when you order.
We aren’t saying you won’t get your first choice but many of the Broadway theatres are intimate spaces, meaning they aren’t very big, and demand on tickets is often greater than the supply. The more choices you provide the better equipped we’ll be to assist if your first choices are sold out. What is more important to you the show, the seat, or the date? If it is the show, let us know other seating sections you would be willing to accept and if there are any alternate dates you could attend. If seating is the priority do you have a second or third choice of dates or would you rather move to a second choice of shows where there will be better seating available? And if the date is driving the purchase, please make sure you let us know your second or third choices up front and don’t hesitate to call if you need some helpful suggestions.

If the show is the thing, make sure you secure the tickets first.
While we know there is a lot involved in planning a trip to New York if your trip is centered around a specific show you should book the tickets first. There are hundreds of hotels in and around the city to choose from and multiple motor coach companies, but there are a very limited number of seats per performance for a Broadway show. Let us know what you need and once the tickets are secured we can have some of our hotel and other travel experts help you with the rest.

Logistics of Bringing Your Group

Remember, Broadway gets pretty crowded around curtain time – after all, that’s part of the excitement! Plan to arrive early, and don’t forget that sometimes traffic can slow you down. Your bus won’t be able to stay in the theatre district while you’re in the show, so be sure to carefully coordinate with your driver where you’ll meet up. And don’t keep it a secret…make sure everyone knows the rendezvous point in case you get split up!

Making Your Group Experience Special!

Going to a show is great, but why not extend the fun with your group by arranging dinner together, or a visit to one of the city’s fabulous attractions. There’s so much to see and do here, that it would be a shame not to take in as much as you possibly can! Ask our group specialists for some guidance…we can make all the arrangements in a snap.